James Watt Medical Center's cover image

This profile has been claimed by the business owner or representative.

James Watt Medical Center

3.8
  • Doctors
  • El Paso, TX

About this business

HealthcareDoctorsWalk-in Clinics

Location details

11331 James Watt Dr., Building 100, El Paso, TX, 79936, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.820 reviews
Select a rating
Amanda Gonzalez's profile image
Amanda Gonzalez 
5 months ago

Extremely unprofessional staff in person, and especially over the phone. As far as the provider, he was great, this in regard specifically to the office staff, Basic business phone etiquette requires the employee to ask or advise caller they’ll be transferred. Clearly this office doesn’t require basic customer service. My husband’s appointment was cancelled twice, despite us informing the office he works out of town and must take days off work just to attend. His appointment today was cancelled just an hour before his schedu... read more

Samantha's profile image
Samantha 
4 months ago

Absolute worse service from front desk staff. Katie Dorman is a good provider, however, nearly everything else is awful. You wait hours to be seen at an appt & you're lucky if your call gets answered any other time. I've been trying to get my medication for 4 weeks now and have just been given the run-around. The one front desk staff member who was kind and helpful, finally today, was Annette. Jackie snapped at me over the phone and launched into a rant about how she is training someone or "in clinic" or something, that ther... read more

juan raymundo's profile image
juan raymundo 
a year ago

This Health care lacks the care for patients 1.lack of communication and punctuality. 2.Drs not returning phone calls or staff calling you back (poor communication) 3.Not meeting expectations with patience medicine and fallow ups 4.Dangerous consequences if your sick Because they don't help 5.been a patient for a long time and not taking patience seriously look for something else. 

Dara Lauren Martinez's profile image
Dara Lauren Martinez 
2 years ago

I love this medical staff Katie has been my NP for years now I won't go anywhere else. The front Sarah, Paola always get the job done I highly recommend this clinic. 

Carlos Gonzalez's profile image
Carlos Gonzalez 
a year ago

The health care clinic in the southwest. I was treated nicely and courteous by an unbelievable staff. Thank you so much Dr Karina Mendoza! 

Frequently asked questions about James Watt Medical Center

How is James Watt Medical Center rated?

James Watt Medical Center has a 3.8 star rating with 20 reviews. 

When is James Watt Medical Center open?

James Watt Medical Center is closed now. It will open at 8:00 a.m.