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Upper Valley Urgent Care Center

4.6
  • Urgent Care
  • El Paso, TX

About this business

HealthcareUrgent Care

Location details

121 E. Redd rd., El Paso, TX, 79932, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m.
4.62,287 reviews
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Alfonso E.'s profile image
Alfonso E. 
a year ago

I was taken care of promptly and very professionally. The staff is great and thorough. I was diagnosed with Covid with an abnormal result. I filled a prescription for medication that cost me $350. I came home and tested the following morning and it came back negative. Not sure any thing could have been done differently but I just wish I hadn’t spent that money. 

Business response:

Thank you, Alfonso, for sharing your experience with us! We're glad you found our staff prompt, professional, and thorough. We understand your frustration regarding the cost of the medication and the subsequent negative test result. Your feedback is valuable to us, and we're committed to continuously improving our services to better meet your needs. Please don't hesitate to reach out with any further concerns or questions. 

Mariana B.'s profile image
Mariana B. 
a year ago

Always get great service there to take care of my needs Thank you !!! 

Business response:

Mariana, we appreciate you taking the time to share your kind words and your 5-star review! 

Martha M.'s profile image
Martha M. 
a year ago

Staff & doctor friendly. Please with the services. Thank you 

Business response:

Thank you, Martha, for your feedback - we appreciate you and your 5-star review! 

Lesa M.'s profile image
Lesa M. 
a year ago

I love that Upper Valley Urgent Care is available at a moment’s notice. The check in process is the best and the staff is amazing! They listen to what you’re saying and get right to doing what they can to help you feel better. 

Business response:

Lesa, we're delighted to hear that you appreciate our availability and efficient check-in process. It's wonderful to know that our staff made a positive impact by listening and providing the care you needed. We’re always here to help and make sure you feel better quickly! 

Carlos L.'s profile image
Carlos L. 
a year ago

Professionally, sick-patient service excellent, expedient process, from walk-in to walk-out. Thank you for having an excellent staff! 

Business response:

Carlos, we're thrilled to hear that you had a positive experience with our team and found the process efficient and professional. Your kind words about our staff mean a lot to us. We look forward to continuing to provide excellent service to you in the future! 

Glen C.'s profile image
Glen C. 
a year ago

There was very little wait time, I was taking care of promptly. 

Business response:

Ensuring minimal wait time and prompt care is our priority. Thank you, Glen, for sharing your positive experience—we're here to serve you with excellence whenever you need us! 

Nancy S.'s profile image
Nancy S. 
a year ago

I received a correct diagnosis and prescription. 

Business response:

Nancy, thank you for sharing your positive experience—we're here to support your health needs whenever you need us! 

Lisa Y.'s profile image
Lisa Y. 
a year ago

Everyone that I dealt with was very nice and efficient in taking care of me. 

Business response:

Lisa, we're glad we could take good care of you. Thank you for your kind words—we look forward to serving you again in the future! 

Jaime P.'s profile image
Jaime P. 
a year ago

Quick. Very efficient. Listened to my needs. Prescribed correct medication. The medication is working now. I really like going there when i am ill, especially during the weekend, when every other facility is closed. Very convenient. A good outside provider for the VA. Thank you. 

Business response:

It's wonderful to know that the prescribed medication is working well for you. We're proud to offer convenient care, especially on weekends when other options may be limited. Thank you for your kind words, Jaime. We're honored to be your trusted choice for healthcare and grateful for the opportunity to serve you. 

Frequently asked questions about Upper Valley Urgent Care Center

How is Upper Valley Urgent Care Center rated?

Upper Valley Urgent Care Center has a 4.6 star rating with 2,287 reviews. 

When is Upper Valley Urgent Care Center open?

Upper Valley Urgent Care Center is open now. It will close at 8:00 p.m.