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Upper Valley Urgent Care Center
- Urgent Care
- El Paso, TX
About this business
Location details
121 E. Redd rd., El Paso, TX, 79932, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m. |
Care was wonderful from waiting time to provider explaining results. Great job to all of you. Only thing lacking was none of the 3 persons that assisted me introduced themselves
Business response:
Thank you for your feedback, Claudia! It seems like our team was so focused on providing you with excellent care that they forgot to introduce themselves. We appreciate your input and 5-star review and look forward to serving you better next time!
Friendly staff, prompt service
Business response:
Thank you, Emma, for your 5-star review ~ We aim to provide prompt service and a friendly atmosphere.
Good customer service at front desk , professional and courteous service from Dr. Rawat.
Business response:
Hi Rosa, thank you so much for your kind words! We're delighted you had a positive experience with our front desk team and received professional and courteous care from Dr. Rawat. We appreciate your feedback and look forward to serving you again!
As always you all have made me feel better and the nice smiles when one arrives is always wonderful!!
Business response:
Thank you for your kind words, Joanne ~ Your satisfaction is our top priority, and we always strive to provide a warm and welcoming experience. We look forward to continuing to serve you with a smile!
The doctors are great but the wait time to get in and out is extremely long. It wasn’t even that busy when I got into a room. I checked in at around 8:40am and didn’t get out until 10:30am.
Business response:
Jeanette, we appreciate your patience and understanding as we strive to provide thorough, prompt, and efficient care to all our patients. Thank you for your feedback and 5-star review!
The care was good and got what I needed to feel better.
Business response:
Thank you for your review, Armando. Your health and well-being are our priority, and we appreciate your feedback. If you have any further needs, please don't hesitate to reach out.
Visit was quick and thorough. All my concerns were addressed and having the pharmacy on site was so helpful.
Business response:
Bridget, we are glad to hear your visit was quick and thorough and that all your concerns were addressed. Having the pharmacy on-site to assist with your medications is just one way we strive to make your experience convenient. We appreciate your feedback and look forward to serving you again!
Well this is not the first time I go there whenever I've been there and/or bring family members you always give us the best medical assistance. This time I was very sick and I was given the best care and the exact medications my body needed. Thank you so much I appreciate all of you very much!!🤗❤
Business response:
Maria, it's wonderful to hear that you received the best care and exact medications you needed during your recent visit. Your appreciation means a lot to us, and we look forward to continuing to provide excellent care for you and your loved ones.
Staff very professional to include the pharmacy. But Doctor Rodriguez bedside manners are awesome…God Bless you!
Business response:
Patricia, we're glad that you found our staff, including the pharmacy, to be very professional. Dr. Rodriguez will be pleased to know that his bedside manners positively impacted your visit. Thank you for your kind words and 5-star review!
Frequently asked questions about Upper Valley Urgent Care Center
How is Upper Valley Urgent Care Center rated?
Upper Valley Urgent Care Center has a 4.6 star rating with 2,287 reviews.
When is Upper Valley Urgent Care Center open?
Upper Valley Urgent Care Center is open now. It will close at 8:00 p.m.