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Upper Valley Urgent Care Center
- Urgent Care
- El Paso, TX
About this business
Location details
121 E. Redd rd., El Paso, TX, 79932, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m. |
Short wait. Prompt service. Good, helpful staff, professional, understanding. Thoughtful doctor. X-Ray capability in house. Pharmacy in house. All my needs were met.
Business response:
Mike, we are so glad you had a positive experience with our prompt service and helpful staff. It's great to know that our in-house X-ray and pharmacy met all your needs. We appreciate your kind words and look forward to continuing to provide excellent care!
It’s always great service and quick in quick out. Even though you don’t except my insurance i will continue to come here. Keep up the great work!
Business response:
Thank you so much for your kind words, Maria! We're thrilled to hear that you appreciate our quick and efficient service. It's wonderful to know that you choose to come to us despite the insurance situation. We truly value your loyalty and will continue to strive for excellence in everything we do!
I was taken care of promptly and very professionally. The staff is great and thorough. I was diagnosed with Covid with an abnormal result. I filled a prescription for medication that cost me $350. I came home and tested the following morning and it came back negative. Not sure any thing could have been done differently but I just wish I hadn’t spent that money.
Business response:
Thank you, Alfonso, for sharing your experience with us! We're glad you found our staff prompt, professional, and thorough. We understand your frustration regarding the cost of the medication and the subsequent negative test result. Your feedback is valuable to us, and we're committed to continuously improving our services to better meet your needs. Please don't hesitate to reach out with any further concerns or questions.
Always get great service there to take care of my needs Thank you !!!
Business response:
Mariana, we appreciate you taking the time to share your kind words and your 5-star review!
Staff & doctor friendly. Please with the services. Thank you
Business response:
Thank you, Martha, for your feedback - we appreciate you and your 5-star review!
I love that Upper Valley Urgent Care is available at a moment’s notice. The check in process is the best and the staff is amazing! They listen to what you’re saying and get right to doing what they can to help you feel better.
Business response:
Lesa, we're delighted to hear that you appreciate our availability and efficient check-in process. It's wonderful to know that our staff made a positive impact by listening and providing the care you needed. We’re always here to help and make sure you feel better quickly!
Professionally, sick-patient service excellent, expedient process, from walk-in to walk-out. Thank you for having an excellent staff!
Business response:
Carlos, we're thrilled to hear that you had a positive experience with our team and found the process efficient and professional. Your kind words about our staff mean a lot to us. We look forward to continuing to provide excellent service to you in the future!
There was very little wait time, I was taking care of promptly.
Business response:
Ensuring minimal wait time and prompt care is our priority. Thank you, Glen, for sharing your positive experience—we're here to serve you with excellence whenever you need us!
I received a correct diagnosis and prescription.
Business response:
Nancy, thank you for sharing your positive experience—we're here to support your health needs whenever you need us!
Frequently asked questions about Upper Valley Urgent Care Center
How is Upper Valley Urgent Care Center rated?
Upper Valley Urgent Care Center has a 4.6 star rating with 2,541 reviews.
When is Upper Valley Urgent Care Center open?
Upper Valley Urgent Care Center is open now. It will close at 8:00 p.m.