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Upper Valley Urgent Care Center

4.6
  • Urgent Care
  • El Paso, TX

About this business

HealthcareUrgent Care

Location details

121 E. Redd rd., El Paso, TX, 79932, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m.
4.62,541 reviews
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David H.'s profile image
David H. 
2 years ago

All good. Staff was courteous, knowledgeable and timely. I have always had a good experience. 

Business response:

David, it's always wonderful to know that you've had good experiences with us. We truly appreciate your feedback and look forward to continuing to serve you! 

Paul C.'s profile image
Paul C. 
2 years ago

Had a raging sinus infection and the staff was extremely pleasant and efficient. Dr Rodriguez was sympathetic and had a pleasant bedside manner. I was in in and out with what I needed. 

Business response:

Thank you for sharing your experience, Paul! We're glad our staff was pleasant and efficient during your visit. It's wonderful to know that Dr. Rodriguez provided you with sympathetic care and a pleasant bedside manner. Your feedback is greatly appreciated! 

Valentina M.'s profile image
Valentina M. 
2 years ago

The friendly and professional staff are always ready to help and treat the patients concerns with respect and proper knowledgeable medical attention. I highly recommend UVUCC. Thanks for everything!! 

Business response:

Thank you so much for your kind review, Diana! We're thrilled to hear that our friendly and professional staff provided respectful and knowledgeable medical attention to address your concerns. Your high recommendation means a lot to us. 

Carolina C.'s profile image
Carolina C. 
2 years ago

The customer care is fantastic and the waiting time is short. 

Business response:

Carolina, thank you for your wonderful feedback ~ Your satisfaction is our top priority, and we're glad we could meet your expectations. We look forward to serving you again! 

Vickie M.'s profile image
Vickie M. 
2 years ago

It was new for me as far as filling out my own paperwork through website but was easy enough. I was called soon after I was done. 

Business response:

Thank you for sharing your experience ~ We're always looking to make things as smooth and efficient as possible for our patients. Your feedback is greatly appreciated, Vickie! 

Christine M.'s profile image
Christine M. 
2 years ago

I'm always pleased with the attention and care received by Upper Valley Urgent Care Center. 

Business response:

Thank you for your 5-star review, Christine ~ we appreciate your feedback! 

Roberto A.'s profile image
Roberto A. 
2 years ago

Excellent service. Just had to wait a little too much to get my clearance. I think the MAs forgot about me.. Overall I'll go there for treatment. Thank you. 

Business response:

Thank you for your feedback, Roberto! We're thrilled to hear that you found our service excellent. We apologize for the wait you experienced and any oversight on our part. Your patience is greatly appreciated. We're glad to know that you'll continue to choose us for your treatment needs. 

Dylan M.'s profile image
Dylan M. 
2 years ago

We had an incredible experience! They were quick, convenient and stress free. I loved that they have a pharmacy down the hall. It was faster and cheaper than using my insurance at a drug store. 

Business response:

Dylan, thank you so much for sharing your incredible experience! We're delighted to hear that you found our services quick, convenient, and stress-free. It's great to know that our on-site pharmacy made things faster and more affordable for you. We truly appreciate your kind words and look forward to serving you again! 

Samir M.'s profile image
Samir M. 
2 years ago

Service excellent. However,Long wait inside room. 

Business response:

Thank you for your feedback, Samir! We're glad to hear that you found our service excellent and appreciate your patience. 

Frequently asked questions about Upper Valley Urgent Care Center

How is Upper Valley Urgent Care Center rated?

Upper Valley Urgent Care Center has a 4.6 star rating with 2,541 reviews. 

When is Upper Valley Urgent Care Center open?

Upper Valley Urgent Care Center is open now. It will close at 8:00 p.m.