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Upper Valley Urgent Care Center

4.6
  • Urgent Care
  • El Paso, TX

About this business

HealthcareUrgent Care

Location details

121 E. Redd rd., El Paso, TX, 79932, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m.
4.62,541 reviews
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Kathleen C.'s profile image
Kathleen C. 
2 years ago

I always feel like I get good care when I go to Upper Valley Urgent Care., They take the time to listen, they run screeners to check for all possible illnesses and they offer immediate medication so you don’t have to wait for prescriptions to be filled to get relief. 

Business response:

We love to hear our patients are being taken care of at Upper Valley Urgent Care! We are glad you had a great experience with us Kathleen and we hope with your prescription you start feeling better soon! 

Cynthia G.'s profile image
Cynthia G. 
2 years ago

Office staff was welcoming. Check in from iPad and registration on my phone so easy. The wait was not too long compared with other clinics. Nurses and doctors did a good job. My prescriptions were called in before I even left. Overall a great experience. When you are sick you want to get in and out in a reasonable time and that is exactly how it happened! 

Business response:

WOW! We are beyond thrilled that you had such an amazing experience with us at Upper Valley Urgent Care! We are glad we could get you checked in easily and out with a prescription to get you feeling better soon! Thank you Cynthia for the top-notch review! We strive for excellence for all our patients! 

Iris C.'s profile image
Iris C. 
2 years ago

The staff was very friendly, helpful and sufficient. I was seen in a timely and proficient manner. Also, Dr. Rodriguez was very kind and understanding. 

Business response:

We are so happy that you were seen quickly and were taken care of by Dr. Rodriguez! Thank you Iris for the kind review and shouting out our amazing staff as well! 

Olivia A.'s profile image
Olivia A. 
2 years ago

La chica de recepción muy amable y las asistentes también , no me grabe el nombre de quien me asistió 

Business response:

¡Apreciamos tus comentarios positivos, Olivia! Nos esforzamos por brindar excelente atención y servicio al cliente a todos nuestros pacientes. Gracias por elegir Upper Valley Urgent Care Center. 

Margie H.'s profile image
Margie H. 
2 years ago

Great service good costmer service 

Business response:

We are happy we provided great service for your health needs, Margie! Thank you for your feedback! 

Thomas P.'s profile image
Thomas P. 
2 years ago

I appreciate your fast intake process. I appreciate that your medical staff listens and understands that we are there to get effective treatment. And wow, you’re pharmacy really has made getting medical care and meds a more quicker. I don’t dread it as much because how long it takes to get that all done. Thank you!!! 

Business response:

We are thrilled to hear that you had a positive experience at Upper Valley Urgent Care Center, Thomas. Thank you for taking the time to share your feedback with us. We strive to provide efficient and effective medical care for all of our patients and we are glad our pharmacy has made things more convenient for you! 

Yolanda R.'s profile image
Yolanda R. 
2 years ago

Wait was long but it was good overall 

Business response:

We are sorry to hear that you had to wait awhile to get seen, but we strive to give our patients top-notch care always and we hope your questions and medical concerns were answered and treated. Thank you for choosing Upper Valley Urgent Care Yolanda. 

Debra H.'s profile image
Debra H. 
2 years ago

Very professional staff. Little to no wait time. Dr and staff were excellent. 

Business response:

We are glad our doctors and staff were up to par with your care! Thank you Debra for the positive review! 

Jorge C.'s profile image
Jorge C. 
2 years ago

Dr. Rodriguez was very helpful in dealing with my situation. 

Business response:

Thank you for shouting out Dr. Rodriguez! We are glad he could be of great help in dealing with your medical situation. Thank you Jorge for the great review! 

Frequently asked questions about Upper Valley Urgent Care Center

How is Upper Valley Urgent Care Center rated?

Upper Valley Urgent Care Center has a 4.6 star rating with 2,541 reviews. 

When is Upper Valley Urgent Care Center open?

Upper Valley Urgent Care Center is open now. It will close at 8:00 p.m.