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Upper Valley Urgent Care Center

4.6
  • Urgent Care
  • El Paso, TX

About this business

HealthcareUrgent Care

Location details

121 E. Redd rd., El Paso, TX, 79932, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m.
4.62,287 reviews
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Christina M.'s profile image
Christina M. 
2 years ago

Very helpful front desk staff Wait time was fine Doctor and MA's were fine 

Business response:

We are glad you could have a great experience with us Christina! Happy to hear our staff and doctors are doing a stand up job! Thank you for the review! 

Jesus J.'s profile image
Jesus J. 
2 years ago

The care and service was Excellent! I highly recommend this Urgent care facility. Thank you. 

Business response:

Thank you so much Jesus for the high recommendation at Upper Valley Urgent Care! We appreciate you coming to see us for your medical needs and we are happy we could provide awesome service! 

Anamaria M.'s profile image
Anamaria M. 
2 years ago

The front desk staff was kind and quick with registration instructions. Waiting room was packed when I got there, no empty seats, so I chose to wait in my car, which wasn’t a big deal because I was in a room in no time. Doctor and nurse were both very professional and attentive. They diagnosed me, gave me some shots, called in my prescriptions to my go to pharmacy and I was feeling 80% better within an hour of getting home. I’ve given up on going to my primary doctor. I prefer going to Urgent Care for my medical needs, ... read more

Business response:

Thank you Anamaria for writing us an awesome review! We appreciate you coming to see us for your medical needs. We are happy we got you in and out of our clinic and feeling better! 

Vanessa V.'s profile image
Vanessa V. 
2 years ago

Was not feeling well and visited Urgent care. It is clean, easy to register and didn’t wait too long. Doctor came in and I was giving proper care and attention. Will definitely 

Business response:

We are glad that you felt comfortable at our clinic and came in and out. Thank you Vanessa for the review and we hope to see you again for any future medical needs! 

Hortencia M.'s profile image
Hortencia M. 
2 years ago

Aside from the registration part everything was a great experience. I don’t go to any other urgent care. No one compares to upper valley urgent care in taking care of my medical needs. Keep up to your excellent standards. 

Business response:

Wow! Thank you so much Hortencia for the awesome review! We appreciate you continuing to come to our clinic for your medical needs! If u ever needed help with the registration, we are more than happy to assist on any questions you have. Thank you. 

Robert E Dixon J.'s profile image
Robert E Dixon J. 
2 years ago

They are all very in tune of how you feel once you walk through the doors. Thank you all for being there. 

Business response:

Thank you Robert for coming to our clinic for your urgent care needs! Hope you can recommend us to your family and friends! 

Julio S.'s profile image
Julio S. 
2 years ago

A very efficient operation and the staff very kind and helpful 

Business response:

Thank you so much Julio for writing us a review! We are glad that we could be so kind and helpful for your healthcare needs! 

Salvador A.'s profile image
Salvador A. 
2 years ago

Took a lot of time to register in the new system. 

Business response:

Dear Salvador, Thank you for taking the time to share your feedback about your recent visit to Upper Valley Urgent Care Center. We apologize for any inconvenience you experienced during the registration process in our new system. We understand that your time is valuable, and we sincerely apologize for the delay you encountered. We take your comments seriously as we strive to improve our services for all our patients. Your feedback will be shared with our team to ensure that we work on streamlining the registration proces... read more

Gabriela M.'s profile image
Gabriela M. 
2 years ago

The medical assistant ms. Zayas have us excellent service. Thank Ms. Zayas 

Business response:

Thank you Gabriela for shouting out Ms. Zayas! We are glad we provided excellent service and we hope you can recommend us to family and friends! 

Frequently asked questions about Upper Valley Urgent Care Center

How is Upper Valley Urgent Care Center rated?

Upper Valley Urgent Care Center has a 4.6 star rating with 2,287 reviews. 

When is Upper Valley Urgent Care Center open?

Upper Valley Urgent Care Center is closed now. It will open tomorrow at 8:00 a.m.