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Upper Valley Urgent Care Center

4.6
  • Urgent Care
  • El Paso, TX

About this business

HealthcareUrgent Care

Location details

121 E. Redd rd., El Paso, TX, 79932, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m.
4.62,541 reviews
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Colleen P.'s profile image
Colleen P. 
3 years ago

Wonderful. Excellent doctor, friendly staff and minimal waiting time 

Business response:

We are happy to hear that you had minimal waiting time Colleen! Thank you for shouting out our staff and doctor! 

Jorge P.'s profile image
Jorge P. 
3 years ago

I was treated with respect and the staff had a professional attitude. I would recommend Well-Key to anyone who is looking for an Urgent Care and already have. Everyone was great 

Business response:

Thank you Jorge for shouting out our awesome staff! We greatly appreciate you taking the time to write us a 5 star review! 

Joel M.'s profile image
Joel M. 
3 years ago

Great staff and doctors 

Business response:

Thank you Joel for the recognition of our great staff and doctors! We appreciate the review! 

Stephanie R.'s profile image
Stephanie R. 
3 years ago

Excellent professional service. 

Business response:

Thank you Julio for the recognition on our excellent service! We are glad we made you feel comfortable at our clinic! 

Joann C.'s profile image
Joann C. 
3 years ago

Everyone was pleasant and helpful. The wait was quick. Tests were done appropriately. I would definitely recommend Upper Valley Urgent Care. 

Business response:

Thank you Joann for the review! We are glad you were in the clinic quickly and were helped with our awesome staff! 

John B.'s profile image
John B. 
3 years ago

Professional and attentive. Thank you for your care. 

Business response:

Thank you for taking the time to write a review! We are glad we could be attentive to your health needs! 

John H.'s profile image
John H. 
3 years ago

Mr. Rodriguez is very concerned and caring. He is a pleasure to work with on my health. 

Business response:

We are glad Mr. Rodriguez was very caring and a pleasure to help you with any health issues! We appreciate the review John! Thank you! 

Kika R.'s profile image
Kika R. 
a month ago

I went in for an eye infection but was mistakenly prescribed medication for an ear infection. Had I not looked at the medication box before using it, I could have accidentally put ear drops in my eye. When I called the office to report the error, the staff was dismissive and rude. I paid $70 for the office visit, in addition to the cost of the incorrectly prescribed ear drops and the eye drops I ultimately needed. Despite the mistake, the office refused to take responsibility or reimburse me for the unnecessary expense cause... read more

Audrey M.'s profile image
Audrey M. 
2 months ago

Went for a simple sports physical. My daughter’s upper arm is super skinny and the nurses aids were not properly trained on how to take blood pressure. They took it three times and every time they had the cuff way to loose or did something else wrong. This resulted in her blood pressure reading high. We left without her being cleared for sports. Then we monitored her blood pressure at home, went to her normal pediatrician, and then a cardiologist. Never once getting a high blood pressure reading ever again. Train your nurse ... read more

Frequently asked questions about Upper Valley Urgent Care Center

How is Upper Valley Urgent Care Center rated?

Upper Valley Urgent Care Center has a 4.6 star rating with 2,541 reviews. 

When is Upper Valley Urgent Care Center open?

Upper Valley Urgent Care Center is open now. It will close at 8:00 p.m.