Upper Valley Urgent Care Center

Jaime L. 

on The M Group

a year ago

Waited 2 hours to see someone, when the NP came in, she spent 2 minutes with us. 

Arturo D. 

on The M Group

a year ago

Poor service long wait time I only saw the doctor a couple of minutes 

Jasmine P. 

on The M Group

a year ago

HORRIBLE. I wasted more money on copayments and medications that did not help me. I went back after my initial visit of testing “positive” for the flu to receive the same exact shots I got the first time that did not help. I went home and took 3 flu tests and all tests came back negative. I called the clinic to state my concerns and they told me all they could do was retest me but I’d have to wait again. After being there for 3 hours. The second visit they told the pharmacist that I had gotten diagnosed with something differ... read more

Magaly M. 

on The M Group

a year ago

I went because I had knee pain. Waiting time was not bad. Doctor told me I will get X-rays and medication. After x ray he came back to talked about X-rays results and he left closing door behind him. I have been a customer for years and usually someone come back with discharge documents. I wait but after a while I didn’t heard any noise. I went out room to ask how long I need to wait but everyone was gone, everybody. I found very nice gentleman cleaning front desk and he called someone to let them know what happene... read more

Patricia D. 

on The M Group

a year ago

I signed in on the tablet. After waiting for over an hour I went to front desks I wasn’t registered. Thereafter i was taken to exam room, vitals were taken. Aide just started walking out without saying word. I had to stop her to ask what my vitals read. Then returned to the exam room, waited approximately 2 hours. I walked out and asked if I was forgotten . Doc came in afterwards, didn’t even have a name tag. He said sorry too many patients . Not so, there were a lot of empty seats in the lobby. Parking lot had a lot of ... read more

Rosario G. 

on The M Group

a year ago

I received laboratory order that did not have my name, DOB, and diagnosis code, therefore the Lab was unable to do it. I had to go back to have it corrected and back to the Lab. It took a lot of my time. 

Carlos G. 

on The M Group

a year ago

It took one hour and thirty minutes to be helped plus the time I spent in the waiting room.., even though there were no patients in the waiting room. They checked me my vitals and then a female saw my dog’s bite from a distance. I had to wait approximately half an hour for a male person with a wrong prescription , that’s prescription was for another patient. Then appears a third person female kind of arrogant , explaining me about the prescription I didn’t know which prescription was she talking about, the wrong... read more

Fernando Payan J. 

on The M Group

a year ago

PA informed me EKG was abnormal. She recommended I go A hospital emergency room without any explanation of the EKG results. It took three times to perform the EKG so I was not satisfied with the effectiveness of the readings and am scheduled to see my cardiologist this week. 

Giselle H. 

on The M Group

a year ago

The women at the front desk were extremely rude when I was telling them the online check in was not working. They seemed so bothered that they had to physically check me in which obviously I did not appreciate. There was no type of work ethic being presented at all which almost made me leave right there. In hindsight I should have because then in the exam room, my treatment went fine until the lady giving me my summary just handed me it and practically ran out even tho I still had questions. Overall the women were extremely ... read more