Upper Valley Urgent Care Center

Ana M. 

on The M Group

9 months ago

Extremely long wait time for a follow up visit. People before, during, and after I got there got in before me. Also masks could have been offered for those of us who were not coughing or sneezing. No soap in the bathroom either. I do not recommend it. 

Aurora Ramos B. 

on The M Group

9 months ago

Unsatisfied with the provider, superficial, didn’t ask enough. Medication didn’t do anything so I had to go back, which led to additional expense. They didn’t discuss meds so I didn’t pick them up because I had some at home. Overall, unsatisfied. I’ve noticed quality has gone down since new owner took over. 

Gabriel E N. 

on The M Group

9 months ago

The NP was not helpful at all. Very wrong as well. He “knew too well” and sent me to the ER and did not help with what i came in for. Which the ER dismissed me later with nothing at all. 

Anna A. 

on The M Group

9 months ago

The NP didn’t know a thing, she said there’s nothing she could do to help me and she said I didn’t have an infection and I did have an infection so I lost my time and money 

Ricardo R. 

on The M Group

9 months ago

I did not find my visit helpful. The nurse practitioner did not appear engaged in assisting me and offered no new plan of care beyond what I was already doing. When I requested help managing my pain, no options were provided besides over-the-counter solutions I was already using. Overall, the visit felt unproductive and did not meet the expectations of an urgent care setting. 

Michael L. 

on The M Group

9 months ago

Called ahead to see if Doctor Manish or Hunter were the providers that day. I was told they were at least Dr. Manish was. Got to the office, signed and verified again with the receptionist. I was called into the doctors office after sitting and waiting and paying only to find out they were not there. Only physicians working were Rodriguez and Martinez and Rincon, which I refuse to see since they are very unprofessional, obnoxious and quacks in my opinion. Dr Manish and Dr Hunter are both very respected, knowledgeable and... read more

Alicia P. 

on The M Group

9 months ago

Wait wasn't long, the check in took the typical amount of time. Everyone was friendly and I ended up using their in house pharmacy. I was a little disappointed. They weren't as friendly or helpful so they only get 2 stars. 

Leticia M. 

on The M Group

9 months ago

For it being an office that just opened and not be busy like other drs office they took long. The registration, vitals and the visit was ok and pretty quick but waiting on paperwork was ridiculous. After being seen and done with everything I was still in the room waiting for an additional 30 minutes had to walk out because I had to go to work thinking I was gona be out within the hour and still the wanted me to go back for paperwork….unbelievable! So yea probably won’t go back. I don’t recall the name of the nurse or Dr that... read more

Leticia A. 

on The M Group

a year ago

Dr has more learning to do. My ear was clogged and he blatantly told me I had no wax in my ear. I went to see my Dr the following day and all I needed was to have the wax flushed out. That was a waste of my co-pay.